How it works
From quote to reimbursement, made simple
No jargon, no networks, no paperwork mazes. Here's exactly how getting covered and getting paid back works.
Tell us about your pet
Species, breed, age, ZIP. A free quote takes under two minutes — no account, no credit card.
Compare A-rated carriers
We shop top-rated insurers for you and lay the plans side by side so you choose with confidence.
Enroll & activate telehealth
Pick your plan, add the telehealth membership to unlock your discount, and use any licensed vet.
Claim & get reimbursed
Pay your vet, snap the invoice, and get paid back up to 90% — usually within days.
Filing a claim
Reimbursement in four taps
Because pet insurance pays you back, filing is quick — and you're never locked into a vet network.
- 1
Visit any licensed vet
No networks, no referrals. Go to your regular vet, a specialist, or the ER.
- 2
Pay & snap the invoice
Settle the bill and take a photo of the itemized receipt — that's your claim.
- 3
Submit in minutes
Upload through the carrier's app or portal. Most claims take under five minutes to file.
- 4
Get reimbursed
Your carrier pays you back 70–90% after your deductible — often within days.
Good to know
Common questions about the process
Pet insurance is reimbursement-based. You pay your vet at checkout, then submit the itemized invoice. Your carrier pays you back a percentage — 70%, 80%, or 90% depending on your plan — after your deductible is met, up to your annual limit. For example, on the Complete plan a $2,000 covered bill with the deductible already met reimburses $1,600, leaving you $400 out of pocket.
A deductible is the amount you pay out of pocket each policy year before reimbursement kicks in. Ours range from $100 to $500. A higher deductible lowers your monthly premium; a lower deductible costs a bit more monthly but pays back sooner. We'll show you the trade-offs live in your quote so you can pick what fits your budget.
It varies by carrier. Accident coverage often begins within a few days (sometimes next-day), and illness coverage usually starts after about 14 days. Certain orthopedic conditions, like cruciate ligaments, can have a longer waiting period. We'll give you the exact start dates for the plan you choose before you enroll — no ambiguity.
Yes. Every plan we place lets you visit any licensed veterinarian in the U.S., including emergency hospitals and specialists. There are no networks and no referrals required — you choose the vet, we help you get reimbursed.
Most claims are submitted in under five minutes with a photo of your itemized invoice, and carriers typically process them within days to a couple of weeks. Signature-plan members get priority claims handling. If a claim is ever confusing, you call us — a real, licensed human — not a call-center maze.
Click Get My Quote, tell us your pet's species, breed, age, and ZIP, and set your coverage preferences. You'll see real plans and pricing in under two minutes — no account, no credit card, no obligation. Prefer to talk it through? Call (855) 729-2687 and a licensed agent will handle it with you.
Ready to protect your best friend?
Get a free, no-obligation quote in under two minutes.